"I am writing to commend your garage. The service, attention and very fair deal I received prompted me to write to you. Barry the salesman, Sam the cash supervisor and John who took me on one of the test drives were really, really helpful and the service they gave was first class. Well Done! Yours faithfully"
Blackpool Honda Sales Customer, Margaret Chapman
"Thanks for all your hard work Barry. I’m sure we weren’t one of your easiest customers!! And remember I’m your number one cheerleader. You’re great! All the best and many thanks"
Blackpool Honda Sales Customers, Mel and Chaz Moore
"Great service from a great team! Thanks"
Blackpool Honda Sales Customer, John Hamer
"Thanks ever so much for the advice, help and encouragement you gave us when changing our car. We are very pleased with this one."
Blackpool Honda Sales Customers, Anne & Jack
"To Barry. Thanks for all your help. You are truly a ‘rose amongst thorns’ Best wishes"
Blackpool Honda Sales Customers, Richard & Melanie Moore
"To Barry. Thank you twice over for your kindness and patience. We love our Honda!"
Blackpool Honda Sales Customers, Jilly, Max & Millie
"Many thanks Barry for your assistance in sourcing our new CR-V. Best Wishes"
Blackpool Honda Sales Customers, Susan & Paul Carey
"Thank you Barry, Sam & Craig for all your help. I’m sure we will love our new car. All the best"
Blackpool Honda Sales Customers, Lorraine & Dan Benson
"Dear Mr. Cox, I write to express my appreciation for the quality of services I recently received from your Blackpool Honda Garage. These services were both from your Reception / Servicing and Sales teams. My Civic was in for service / MoT and I replaced my wife's Jazz with an upgraded Jazz Sports model.
In particular, I mention Jon Day of your sales staff. His manner and professional approach were excellent.
You will perhaps recall that I complained to you about the service my daughter received in May of last year. Such was my satisfaction with the manner the complaint was dealt with, I did say that we would remain customers of Honda Blackpool. This I have done and I will continue to recommend Blackpool Honda to my friends and business contacts. The service just received was first class. Yours sincerely,"
Blackpool Honda Customer, Kevin Hickey
"Late afternoon on Tuesday 24 April, I collected my new Honda Civic from Barry Williams at your Blackpool showroom. I am delighted, and write to let you know that everything you promise about the customer service experience on your website, and in other communication, is exactly what your team have delivered, and more. It has truly been one of the best customer experiences I have had of late.
Only 1 hour after leaving the showroom I was already waxing lyrical to friends about Honda Blackpool. It is a joy to know that there are some organisations that tangibly value customer service, and fully understand the role it plays in purchasing decisions and recommendations. I wish you and your team much, and continued, success. Again, thank you so much. Yours sincerely"
Blackpool Honda customer, Ms J Thompson
"I would like to place on record my appreciation to your outstanding staff.
I purchased a used car from you on the 15.3.2012, the salesman was called Mark, he was pleasant, patient and efficient. I was informed when the car could be collected, again the car was ready on time and in the condition promised, the handover was done by Craig, who was once again pleasant, efficient and spent as long as we required explaining all the facets of the car.
However on reaching home I realised the car hadn't got an owner's manual. I rang Craig who apologised and explained the car hadn't had one when they received the car. He promised he would order one for me and to allow 10 days for them to receive one, then ring the parts dept. I allowed the allotted time and rang the parts dept, the gent informed me the manual had arrived, this was 1415 on Monday afternoon. When he realised I would need to travel from Fleetwood, he immediately offered to post it to me. I received it at 1000 o clock the following day, so pleasant and efficient once again.
I find it so refreshing to receive such excellent service, people doing what they say they will and so promptly every time. This reflects great credit on yourself and your staff, please could you pass on my appreciation to everyone concerned.
I wouldn't hesitate to purchase another car from you, and I will certainly recommend you to anyone wishing to purchase a car. Thank you once again. Yours sincerely,"
Blackpool Automart customer, Mr M. Horan